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Join us at Noon ET on October 8 for a day of expert insights, crafted with you in mind and available from the convenience of your home or office. Register for All Stars for free now to see our 

VIP Guest Speaker

Magnus Lindkvist 

Futurologist, author, and trendspotting phenomenon

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Keynote Speakers

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David Weeks - VP Partner Experience 

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Mac McClenathan - VP, National Partner Development

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Sean Morris - CTO 
 

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Ryan Ricciardi - CRO 

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Industry Trends & Opportunities

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Time: 12:05 - 12:25 PM EST
 
Speaker: David Weeks - N-Able, VP Partner Experience 
 
Description:
David Weeks will be doing a deep dive into the future of the MSP industry using insights from the first ever MSP Horizons Report, jointly produced by N-able and international MSP-focused research firm, Canalys. As part of our analysis, we’ll investigate the current state of AI and how MSPs are deploying it today. We will also look into other core areas such as RMM, backup, cybersecurity, cloud and hybrid infrastructure strategy, opportunities in compliance, cyber-insurance, and much more. The data in this paper has been gathered through an extensive global survey of managed services providers as well as in-depth interviews. We will also attempt to look further into the future, hoping to shed some more light on the horizon of managed services and where our IT world will be going over the next decade.  

Panel 1: Driving Retention Through Improved Customer Experience

Time: 12:25 - 12:55 PM EST

Moderator: Melissa Hockenberry

Panel:
David Bellini - CEO of Cyberfox
Mike Burgard - COO of Rewst
Stephen Spiegel - CEO of Crewhu
 
About This Panel Discussion
 
With an unstable economic future, customer retention becomes paramount. But how do you begin to understand your customer experience to improve your retention efforts? This panel of innovator partners and industry vets will share their experiences so you can build a plan to drive revenue through retention.
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The evolution of backup: How cyber resiliency is driving modern data protection strategies.

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Time: 12:55 - 1:05 PM EST
 
Speaker: Mac McClenathan - VP, National Partner Development 11:11 Systems
 
Description:
Discover the future of data protection in this concise talk tailored for MSPs. Uncover how cloud integration, AI, and immutable backups can enhance your services and shield your clients from cyber threats. Learn essential best practices and explore new revenue streams. Stay competitive by modernizing your backup strategy today!

Panel 2

Time: 1:05 - 1:35 PM EST

Moderator:  Carrie Green 

Panel:
Alex Brandt - Head of Partner Success and Communities at Atakama

David Meister - Cyber Security Evangelist at Checkpoint

Mike Anderson - Global MSP Channel Manager at EasyDMARC

About This Panel Discussion

More to come.

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The Multi-Layered Approach: Redefining Phishing Prevention 

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Time: 1:35 - 1:45 PM EST
 
Speaker: Sean Morris - CTO of TitanHQ
 
Description:
Phishing threats are becoming increasingly sophisticated, making it clear that a single layer of defense is no longer sufficient. In this presentation, Sean Morris, CTO at TitanHQ, will explore the necessity of a comprehensive, multi-faceted strategy to combat phishing attacks effectively.

Panel 3: Putting Out the Cybersecurity Dumpster Fire: Talking Cybersecurity with Your Clients

Time: 1:45 - 2:15 PM EST

Moderator:  Alex Farling

Panel:
Ricky Cecchini - VP of Product at Cloud Radial
Cormac Maguire - Manager of XDR Sales, New Business, and Growth at Barracuda
Ryan Bowman - VP of Solutions Engineering at ThreatLocker 

About This Panel Discussion

In today’s ever-changing cybersecurity landscape, communicating cyber risks to non-technical clients can feel like navigating a constant dumpster fire. Fear, uncertainty, and doubt (F.U.D.) often dominate these discussions, leaving clients confused or overwhelmed, and worse—undermining their trust in you. This session will teach you how to replace F.U.D. with clarity, confidence, and value-driven conversations.

Join top experts from Empath, ThreatLocker, Cloud Radio, and Barracuda as they share how to cut through the noise and avoid getting too “nerdy” with your messaging. Learn to break down complex cybersecurity issues into simple, actionable insights that resonate with your clients, building trust and fostering long-term relationships. We’ll cover the essential pillars of cyber hygiene and how to explain these concepts in a way that highlights your expertise without using fear tactics.

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Protecting Your Clients’ SaaS: Staying One Step Ahead of Cyber Threats 

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Time: 2:15 - 2:25 PM EST
 
Speaker:  Ryan Ricciardi -Chief Revenue Officer 
 
Description:
Cyber threats have evolved, moving beyond individual devices. Today's cyber threats have escalated, with hackers globally targeting what matters most —SaaS application account access. Join us as we explore the latest trends in SaaS security, uncovering how these threats have shifted and what that means for your clients. We’ll share practical strategies to help you recognize the signs of a breach and deploy effective defenses to keep your clients’ SaaS platforms secure. This session is a must for MSPs who want to stay ahead in the ever-changing cyber landscape. 

Securing Hybrid Workforce and Driving Business Growth with SASE: A Strategic Overview for MSPs.  

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Time: 2:25 - 2:30 PM EST
 
Speaker: Pinar Ormeci - CEO of Timus
 
Description:
Learn about the concise exploration of Secure Access Service Edge (SASE) and its transformative potential for Managed Service Providers (MSPs) and their clients. In this keynote, we will delve into what SASE means for MSPs and their clients, and how it can be used to stop the tug-of-war between productivity and security when it comes to allowing remote access to the company network. In the context of SMEs, SASE combines zero trust network access with secure, always-on connectivity to resources, wherever the employees might be working from. Join Pinar Ormeci, CEO of Timus Networks, to explore how SASE helps employees concentrate on their work without the constant concern of security issues while providing employers with the assurance of a minimized attack surface and reduced risk of security breaches.

Future-Proof Your MSP Business: Practical success strategies 

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Time: 2:30 - 2:35 PM EST
 
Speaker:  Stephen Nichols - Director of Solution Engineering at Acronis 
 
Description:
MSPs face a future of evolving compliance challenges, increasing cyberthreats, and expanding cyber insurance requirements. In this session, Senior Solution Engineer Stephen Nichols will show you how automation and AI — deployed across natively integrated security solutions — can deliver better results now and for the foreseeable future.

Keynote: Magnus Lindkvist 

magnus
Time: 2:35 - 3:30 PM EST
 
 
Description:
Prolific futurologist and trendspotting expert Magnus Lindkvist is all about uncovering the trends that shape the future. As the VIP Guest Speaker at Channel Program's All Stars event, Magnus will share his unique insights on emerging trends and the future landscape, enriched with his signature blend of profound analysis and subversive humor. Don’t miss this opportunity to gain a fresh perspective from one of the most dynamic speakers in the field. See you there! 

Agenda For October 8

12:00PM EST

Opening Remarks

Kick-off

12:05 - 12:25 PM EST

Industry Trends & Opportunities

David Weeks will be doing a deep dive into the future of the MSP industry using insights from the first ever MSP Horizons Report, jointly produced by N-able and international MSP-focused research firm, Canalys. As part of our analysis, we’ll investigate the current state of AI and how MSPs are deploying it today. We will also look into other core areas such as RMM, backup, cybersecurity, cloud and hybrid infrastructure strategy, opportunities in compliance, cyber-insurance, and much more. The data in this paper has been gathered through an extensive global survey of managed services providers as well as in-depth interviews. We will also attempt to look further into the future, hoping to shed some more light on the horizon of managed services and where our IT world will be going over the next decade.  
 

12:25 - 12:55 PM EST

Panel 1: Driving Retention Through Improved Customer Experience

With an unstable economic future, customer retention becomes paramount. But how do you begin to understand your customer experience to improve your retention efforts? This panel of innovator partners and industry vets will share their experiences so you can build a plan to drive revenue through retention.

12:55 - 1:05 PM EST

The evolution of backup: How cyber resiliency is driving modern data protection strategies.

Discover the future of data protection in this concise talk tailored for MSPs. Uncover how cloud integration, AI, and immutable backups can enhance your services and shield your clients from cyber threats. Learn essential best practices and explore new revenue streams. Stay competitive by modernizing your backup strategy today! 

1:05 – 1:35 pm EST

Panel 2

Moderated by: Carrie Green


1:35 – 1:45 pm EST

The Multi-Layered Approach: Redefining Phishing Prevention

Phishing threats are becoming increasingly sophisticated, making it clear that a single layer of defense is no longer sufficient. In this presentation, Sean Morris, CTO at TitanHQ, will explore the necessity of a comprehensive, multi-faceted strategy to combat phishing attacks effectively.

1:45 – 2:15 pm EST

Panel 3: Putting Out the Cybersecurity Dumpster Fire: Talking Cybersecurity with Your Clients

Moderated by: Kyle Christiansen 

 

In today’s ever-changing cybersecurity landscape, communicating cyber risks to non-technical clients can feel like navigating a constant dumpster fire. Fear, uncertainty, and doubt (F.U.D.) often dominate these discussions, leaving clients confused or overwhelmed, and worse—undermining their trust in you. This session will teach you how to replace F.U.D. with clarity, confidence, and value-driven conversations.

Join top experts from Empath, ThreatLocker, Cloud Radio, and Barracuda as they share how to cut through the noise and avoid getting too “nerdy” with your messaging. Learn to break down complex cybersecurity issues into simple, actionable insights that resonate with your clients, building trust and fostering long-term relationships. We’ll cover the essential pillars of cyber hygiene and how to explain these concepts in a way that highlights your expertise without using fear tactics.

2:15 – 2:25 pm EST

Protecting Your Clients’ SaaS: Staying One Step Ahead of Cyber Threats

Cyber threats have evolved, moving beyond individual devices. Today's cyber threats have escalated, with hackers globally targeting what matters most —SaaS application account access. Join us as we explore the latest trends in SaaS security, uncovering how these threats have shifted and what that means for your clients. We’ll share practical strategies to help you recognize the signs of a breach and deploy effective defenses to keep your clients’ SaaS platforms secure. This session is a must for MSPs who want to stay ahead in the ever-changing cyber landscape.

2:25 – 2:30 pm EST

Securing Hybrid Workforce and Driving Business Growth with SASE: A Strategic Overview for MSPs. 

Learn about the concise exploration of Secure Access Service Edge (SASE) and its transformative potential for Managed Service Providers (MSPs) and their clients. In this keynote, we will delve into what SASE means for MSPs and their clients, and how it can be used to stop the tug-of-war between productivity and security when it comes to allowing remote access to the company network. In the context of SMEs, SASE combines zero trust network access with secure, always-on connectivity to resources, wherever the employees might be working from. Join Pinar Ormeci, CEO of Timus Networks, to explore how SASE helps employees concentrate on their work without the constant concern of security issues while providing employers with the assurance of a minimized attack surface and reduced risk of security breaches. 

2:30 – 2:35 pm EST

Future-Proof Your MSP Business: Practical success strategies

MSPs face a future of evolving compliance challenges, increasing cyberthreats, and expanding cyber insurance requirements. In this session, Senior Solution Engineer Stephen Nichols will show you how automation and AI — deployed across natively integrated security solutions — can deliver better results now and for the foreseeable future. 

2:35 – 3:35 pm EST

Keynote: Magnus Lindkvist 

Prolific futurologist and trendspotting expert Magnus Lindkvist is all about uncovering the trends that shape the future. As the VIP Guest Speaker at Channel Program's All Stars event, Magnus will share his unique insights on emerging trends and the future landscape, enriched with his signature blend of profound analysis and subversive humor. Don’t miss this opportunity to gain a fresh perspective from one of the most dynamic speakers in the field. See you there! 

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